Learn how to develop conversational selling skills
Turn a conversation into a sales opportunity. Ideal for those new to retail or who could benefit from a refresher.
- Importance of the customer experience in bricks and mortar stores
- Increased competitive threat from online retailers
- Handling complaints
Suggested modules
- Rapport and body language
- Managing difficult conversations
- Effective complaint handling
- Conversational selling
Talk to us about developing a program tailored to your needs:
Prosell has resources to deliver training programs across Australia;
covering Sydney, Melbourne, Brisbane, Perth, Adelaide, Canberra and internationally.
Please continue browsing through our portfolio of programs
to get a flavour of the range of courses we offer
Sales and Sales Management Training
Customer Service and Customer Service Management Training
Talk to us about developing a program tailored to your needs:
Prosell has resources to deliver training programs across Australia;
covering Sydney, Melbourne, Brisbane, Perth, Adelaide, Canberra and internationally.
