Sales Through Service Training

Customised sales and service training with a focus on workplace application and measurable change

Most organisations recognise that their service people are also in a prime position to identify opportunity and recommend/sell to their customers

  • Designing the approach and skills that will work for your people
  • Strong focus on workplace implementation, by giving managers the skills to coach, develop and support
  • Measurement emphasis on change of both behaviours and results in the workplace
  • The right skills for your customers – not pushy selling but identifying opportunity through better engagement and questioning

Do customers feel like friends or enemies?

  • Identify what works and what doesn’t – day to day, on the ground, in your business
  • Develop strategies and action plans based on the skills of your team, the demands of your workplaces and the reality of your industry
  • Monitor actions and steps, assess how they are going, make any necessary adjustments - in short, stay with you, in the workplace, until your results have changed

Learn how to achieve these business goals:

  • Improve revenues, with a focus on building solutions to customer needs, buying procedures and decision-making processes;
  • Substantially strengthen & improve sales management and relationship building skills;
  • Consistently deliver high-performance customer service standards;
  • Increase the velocity of sales opportunities and the level of conversion and closure rates;
  • Increase and sustain the client base;
  • Create capacity for the organization to compete more effectively
  • Increase the bottom line by boosting revenues and gross margins through sales improvement & management training, and
  • Manage your people far more effectively over time.

How will Prosell work with my business?

Prosell offers a program that combines sales training and sales coaching. It is based on recognised research, which tells us that training alone has limited impact and that when supported by skilful coaching, has 74% more chance of being implemented.

Talk to us about developing a program tailored to your needs:

Prosell has resources to deliver training programs across Australia;
covering Sydney, Melbourne, Brisbane, Perth, Adelaide, Canberra and internationally.

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Prosell provides customised training, coaching, and program choices that cater to teams with expertise in sales, retail, corporate, call centres, and customer service. These options are specifically designed to meet the needs of clients and are accessible in Sydney, Melbourne, Brisbane, Perth, Adelaide, and Canberra, New Zealand, and the Asia Pacific area.

Contact Prosell

119 Willoughby Rd Crows Nest

Sydney NSW 2065 Australia

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