'We learn through thinking, discussing and being involved, not by sitting and listening.'
All Prosell training programs are interactive and use adult learning principles
To find out more detail on any of these courses, please contact us, telling us which course you are interested in and we will send you further details.
These programs listed give an indication of the experience we have gained from 25+ years of designing sales training courses for our clients.
This means we often implement a process of review and coaching, so that skills are used and developed to the point where they make a commercial difference.
Licence Programs
(A combination of workshop and workplace coaching, which Accredits people for reaching the right level of expertise)
To find out more and hear about how we use a combination of sales training and coaching to significantly change sales performance, please get in touch.
If you would like to get started with your own internal analysis, download our Sales Effectiveness Measurement Tool
The course listing gives an indication of some of the programs we have successfully run for our clients;
General Management Training
- Managing people
- Performance review
- Performance coaching
- Managing high performing teams
- Emotional intelligence and personal effectiveness
- Motivation and delegation
- Situational leadership
- Problem solving and decision making
- Finance for non finance managers
- Running effective meetings
- Leadership skills
Sales Management Training
- Sales planning and targeting
- People management
- Sales coaching
- Motivating sales teams
- Emotional intelligence and personal effectiveness
- Measuring sales effectiveness
- Running a sales campaign
- Targeting and approaching your market
- Call Centre Team Leaders – coaching and people management
Sales – Account Management & Account Development
- Implementing key account management
- Account management skills
- Strategic account management
- Rapport and relationship skills
- Consultative selling
- Negotiation skills
- Account planning
- Value based selling
Sales – New Business & Business Development
- Targeting, approaching and appointment gaining
- Need development and benefit selling
- Closing and handling objections
- Proposals and tenders
- Advanced rapport and relationship skills
- Presenting the company value proposition
- Handling objections
- Territory Management
Call Centre Customer Service Training
- Telephone communication skills and customer handling
- Dealing with awkward customers and awkward situations
- Techniques to drive customer loyalty
Customer Service Training
- Communication skills
- Delivering exceptional customer service
- Moments of truth – customer service
- Problem solving
- Taking ownership and delivering customer delight
- Dealing with conflict and awkward situations
- Social styles – a model for better relationships
Call Centre Sales Training
- Telesales - outbound
- Telesales – inbound
- Managing customer relationships
- Telephone account development
- Consultative selling
- Conversational selling
- Controlling the call
- Active listening and effective questioning
Retail Sales Training
- Rapport and Body Language
- Conversational selling
- Being the recommender
- Cross selling and up selling
- Creating the environment to sell
Marketing
- Writing a marketing plan
- Sales and marketing – how they work together
- Marketing fundamentals
- Marketing methods
- Technology and marketing
- Push and pull marketing
- Writing marketing materials
Train the Trainer
- Training needs analysis
- Training course design
- Training course delivery
- Training evaluation and ROI Personal Development
- Presentation skills
- Communication skills
- Negotiation and conflict resolution
- Time management
- Business writing skills
- Creating personal energy
- Decision making and overcoming problems
- The language of finance
- Stress management
Additional Modules and Workshops
- Interviewing skills
- Competitive benchmarking
- Influencing skills
- Train the trainer
- Training course design
- Training needs analysis
Talk to us about developing a program tailored to your needs:
Prosell has resources to deliver training programs across Australia;
covering Sydney, Melbourne, Brisbane, Perth, Adelaide, Canberra and internationally.
