Sales Training Programs

Problem Plus a Solution Equals Results

Sales Training Programs

These programs listed give an indication of the experience we have gained from 25+ years of designing sales training courses for our clients.

This means we often implement a process of review and coaching, so that skills are used and developed to the point where they make a commercial difference.



All Prosell training programs are interactive and use adult learning principles.


Prosell Sales Training Programs Sydney, Melbourne, Brisbane

To find out more detail on any of these courses, please contact us, telling us which course you are interested in and we will send you further details.







Licence Programs

(A combination of workshop and workplace coaching, which Accredits people for reaching the right level of expertise)

Licence to Sell           …case study

Licence to Coach        …case study 

Sales training through thinking,discussing and being involved,not by sitting and listening.


'We learn through thinking, discussing and being involved, not by sitting and listening.'






To find out more and hear about how we use a combination of sales training and coaching to significantly change sales performance, please get in touch.

If you would like to get started with your own internal analysis, download our Sales Effectiveness Measurement Tool

The course listing gives an indication of some of the programs we have successfully run for our clients;


General Management Training

Managing people

  • Performance review
    Performance coaching
    Managing high performing teams
    Emotional intelligence and personal effectiveness
    Motivation and delegation
    Situational leadership
    Problem solving and decision making
    Finance for non finance managers
    Running effective meetings
    Leadership skills

Sales Management Training

  • Sales planning and targeting
    People management
    Sales coaching
    Motivating sales teams
    Emotional intelligence and personal effectiveness
    Measuring sales effectiveness
    Running a sales campaign
    Targeting and approaching your market
    Call Centre Team Leaders – coaching and people management

Sales – Account Management & Account Development

  • Implementing key account management
    Account management skills
    Strategic account management
    Rapport and relationship skills
    Consultative selling
    Negotiation skills
    Account planning
    Value based selling

Sales – New Business & Business Development

  • Targeting, approaching and appointment gaining 
    Need development and benefit selling
    Closing and handling objections
    Proposals and tenders
    Advanced rapport and relationship skills
    Presenting the company value proposition
    Handling objections
    Territory Management

Call Centre – Customer Service Training

  • Telephone communication skills and customer handling
    Dealing with awkward customers and awkward situations
    Techniques to drive customer loyalty

Call Centre - Sales Training

  • Telesales - outbound
    Telesales – inbound
    Managing customer relationships
    Telephone account development
    Consultative selling
    Conversational selling
    Controlling the call
    Active listening and effective questioning

Customer Service Training

  • Communication skills
    Delivering exceptional customer service
    Moments of truth – customer service
    Problem solving
    Taking ownership and delivering customer delight
    Dealing with conflict and awkward situations
    Social styles – a model for better relationships

Retail Sales Training

  • Rapport and Body Language
    Conversational selling
    Being the recommender
    Cross selling and up selling
    Creating the environment to sell


  • Writing a marketing plan
    Sales and marketing – how they work together
    Marketing fundamentals
    Marketing methods
    Technology and marketing
    Push and pull marketing
    Writing marketing materials

Train the Trainer

Training needs analysis

  • Training course design
    Training course delivery
    Training evaluation and ROI Personal Development
  • Presentation skills
    Communication skills
    Negotiation and conflict resolution
    Time management
    Business writing skills
    Creating personal energy
    Decision making and overcoming problems
    The language of finance
    Stress management

Additional Modules and Workshops

  • Interviewing skills
    Competitive benchmarking
    Influencing skills
    Train the trainer
    Training course design
    Training needs analysis


To find out more detail on any of these courses, please contact us, telling us which course you are interested in and we will send you further details.

Prosell offers a program that combines sales training and coaching.  It is based on recognised research, which tells us that training alone has limited impact and that when supported by skilful coaching, has 74% more chance of being implemented.

Talk to us about developing a program tailored to your needs:

Prosell has resources to deliver programs across Australia, covering 
Sydney, Melbourne, Brisbane, Perth, Adelaide and Canberra

logo white 01

Prosell provides training and coaching for call centre, customer service and sales management teams in retail and corporate sales across Australia - Sydney, Melbourne, Brisbane, New Zealand & Asia Pacific.

Contact us

119 Willoughby Rd Crows Nest
Sydney NSW 2065 Australia

Connect with us

© 2019 Prosell Sales Training. All rights reserved. Offices: Sydney | Melbourne | Brisbane | USA | UK | China | International Network. Website by Marketeam