Leadership Training and Development Program
Customised Leadership Training, with a focus on workplace application and measurable change
Customised Leadership Training Program – it is critical that any training reflects your market, company and processes. We make sure the program is customised so it makes practical sense, is relevant and well received
Workplace Application – this leadership development includes specific implementation practices, which are supported and reviewed
Measurable Change – we measure the way new skills are being applied in the workplace and the plans don’t just focus on change in practice, but the anticipated change in business results
Who we are
Founded in 1985, we are an international skill development and performance consultancy, specialising in leadership and performance improvement in sales and customer service environments.
We have a network around the world of Prosell offices and over 200 trainers, enabling us to rollout programmes locally and quickly to wherever a client needs us, in whichever language they want.
Who we work with
Our clients include:
This program is based on a leading Business School analysis of critical management competencies. The school identified 10 competencies that all managers needed, to be effective in their role. This analysis was done through observing high performing managers and identifying what they did differently to other managers.
On engagement with the client, Prosell undertake a brief diagnosis to determine which of the leadership development competencies are most critical within the client’s management team. The program is 5 days in total and can be run as a week long course, or 5 separate days. Each competency has a discreet action plan, which facilitates the transfer of skills into the workplace. These plans are reviewed by Prosell in post training follow up activity.
Competencies in the Leadership Program
Session 1 – Role of the Manager – an insight into the Business School research and what good managers do
Session 2 – Planning – the structure of good business, performance and people plans
Session 3 – Management Style and Social Styles – understanding how your communication style works and how to be more effective
Session 4 – Critical Accountabilities – the key things managers are accountable for and why
Session 5 – Situational leadership – how a manager adapts their leadership behaviour depending on the situation and person
Session 6 – Interactive Skills – the essential skills needed in group interactions and meetings
Session 7 – Performance coaching – the skills and process to follow to coach staff for better performance
Session 8 – Time Management – tools and guidelines to manage time effectively
Session 9 – Delegation – the process and skills to develop others through delegation
Session 10 – Motivation – understanding motivational factors and planning the motivation of others