Performance standards for high performing individuals
There are two key elements to setting performance standards. You need to define, communicate and gain commitment to both of these if you want to develop a high performing coachee.
We refer to these elements as the Qual/Quan mix. They include both qualitative and quantitative performance standards, relating to coachee’s role.
Normally captured in a job description this describes the scope of their responsibilities.
Used to agree
Quality and quantity
These elements will have to be demonstrably fair, achievable and capable of measurement for a coachee to commit to them.