Components that define individual performance

When Performance Matters

Components that define individual performance

During our journey we sought to understand what influences an individual’s performance. We identified three internal components:

These components impact performance individually and collectively.

components that impact performance

 

 

Mindset: Why we do something and our commitment to doing it.

Behavioural skills: How well we do something.

Activity levels: How often we do something.

 

 

 

 

Author: Fullbrook, Heslop, Morden and Sellwood. Prosell Australia

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Training & coaching programs for sales, management, call centre and customer service teams delivered in Sydney, Melbourne & Brisbane.Training and coaching courses for sales and customer service teams delivered in Sydney, Melbourne and Brisbane Australia.Contact us: Prosell Sales Training Company Head Office: Sydney, Melbourne, Brisbane and Australia.

 

 

 

 

What we do

Prosell provides training and coaching for call centre, customer service and sales management teams in retail and corporate sales across Australia - Sydney, Melbourne, Brisbane, New Zealand & Asia Pacific.

 

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