HOW TO BE MORE ASSERTIVE: THE TACTICS
Think of a situation at work or in the past or in the present where you want to be more assertive.
The situation is:
Know what you want to say
What I want to say to is:
The sentence I will use is:
Check your first sentence; if it isn’t crystal clear, rewrite the statement more clearly, being more specific. How might you reword it, starting with “I”? Concentrate on exactly what you want out of the situation:
Say it as soon as possible
Choose your time and place appropriately; it may not be helpful to grab someone in the corridor, or when someone is tired or busy. Choose a setting which will make YOU feel at ease and able to use the body language we’ve discussed – but don’t put it off!
Look the person in the eye
No nervous laughter
Don't whine or be sarcastic
If your response tends towards this, make a note of how you can change it, bearing in mind the information on body language and tone of voice you already have:
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