Behaviour Profile of Effective Trainers

When Performance Matters

Behaviour Profile of Effective Trainers

 

The Training Behaviours

PROCEDURAL

Statements referring to structure, procedure or sequence of instruction.

 

ORDERING

Direct instructions or invitations to delegate to perform tasks.

 

INFORMING

Statements of facts, principles or opinions.

 

SEEKING

Questions seeking principles, opinions or explanations not previously established.

 

CHECKING

Questions confirming understanding of earlier instructions.

 

SUPPORTING

Statements of support or agreement including praise or recognition of achievement.

 

DEMONSTRATING

Physical actions providing assistance, information or emphasis.

 

SUMMARISING

Statements which review main points of the module.

 

 

  • Prosell offers a program that combines sales training and sales coaching.  It is based on recognised research, which tells us that training alone has limited impact and that when supported by skilful coaching, has 74% more chance of being implemented.
  • Prosell has resources to deliver these programs across Australia, covering Sydney, Melbourne, Brisbane, Perth, Adelaide and Canberra.
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Training & coaching programs for sales, management, call centre and customer service teams delivered in Sydney, Melbourne & Brisbane.Training and coaching courses for sales and customer service teams delivered in Sydney, Melbourne and Brisbane Australia.Contact us: Prosell Sales Training Company Head Office: Sydney, Melbourne, Brisbane and Australia.

 

 

 

 

 

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What we do

Prosell provides training and coaching for call centre, customer service and sales management teams in retail and corporate sales across Australia - Sydney, Melbourne, Brisbane, New Zealand & Asia Pacific.

 

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Prosell: Sales training and sales performance improvement company. 

Prosell Sales Training Office119 Willoughby Rd, Crows Nest, Sydney, NSW 2065, Australia.

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Prosell Sales Training Telephone: Sydney, Melbourne and Brisbane +61 2 9007 9833    Prosell Sales Training Telephone: Sydney, Melbourne and Brisbane 1300 559 493